Capture Card Help

Capture card not working?

Test it first

The checker shows the picture, the real frame rate and whether audio arrives, then points to the right fix.

Test your capture card in the browser →

Fix guides

The three most common problems

Black screen on PS5: HDCP is on. Fix
Washed-out colours: the console is sending HDR. Fix
No sound after plugging in a headset: the console moved audio to the headset. Fix

Frequently asked questions

Why is my capture card not working?

Check the cables (console to HDMI IN), use a USB 3 port, close other apps using the card, and on PS5 turn off HDCP. The capture card test shows which part is failing.

Capture Card Help

Fix guides

The three most common problems

Frequently asked questions

Streaming tools